A
AI Agent
AI AgentsA software system that uses AI to autonomously perform tasks or make decisions on behalf of a user, often by combining reasoning with the ability to take actions.
AI Bias
Responsible AISystematic errors in an AI system's outputs that unfairly favor or disadvantage particular groups, often originating from patterns in the data used to train it.
AI Ethics
Responsible AIThe study and practice of ensuring AI systems are developed and used fairly, transparently, and responsibly, minimizing bias and harm.
AI Governance
AI GovernanceThe policies, processes, and oversight structures organizations put in place to ensure AI systems are used responsibly, safely, and in line with legal and ethical standards.
Algorithm
Artificial IntelligenceA defined set of steps or rules a computer follows to solve a problem or complete a task — the underlying logic behind any AI system.
API (Application Programming Interface)
AI InfrastructureA defined way for different software systems to communicate with each other; most AI tools are accessed by applications through an API.
Artificial Intelligence (AI)
Artificial IntelligenceComputer systems designed to perform tasks that typically require human intelligence, such as understanding language, recognizing patterns, or making decisions.
Automation
AutomationThe use of technology to perform tasks with minimal human intervention; AI expands what can be automated by handling tasks that require judgment or pattern recognition, not just fixed rules.
C
Cloud Computing
AI InfrastructureThe delivery of computing resources — like processing power and storage — over the internet, which most modern AI systems rely on to train and run at scale.
Computer Vision
Computer VisionA field of AI focused on enabling computers to interpret and understand visual information from images and video.
Context Window
Large Language ModelsThe amount of text an AI model can consider at once when generating a response, measured in tokens.
D
Data Analytics
Data AnalyticsThe process of examining data sets to draw conclusions and support decision-making, often a foundation for applying AI effectively in business.
Data Governance
Data AnalyticsThe set of practices and policies that ensure data is accurate, secure, and used appropriately across an organization — a foundation for reliable AI and analytics.
Deep Learning
Deep LearningA subset of machine learning that uses neural networks with many layers to learn increasingly abstract representations of data, enabling tasks like image recognition and language understanding.
E
Explainability
Responsible AIThe degree to which an AI system's decisions or outputs can be understood and explained in terms a person can follow — an important factor in trust and accountability.
F
Fine-Tuning
Machine LearningThe process of further training an existing AI model on a smaller, specialized dataset to adapt it for a specific task or domain.
G
Generative AI
Generative AIAI systems that create new content — text, images, audio, or code — rather than only analyzing or classifying existing data.
Example: A tool that writes a marketing email from a short description is using generative AI.
H
Hallucination
Large Language ModelsAn instance where a generative AI model produces information that sounds plausible but is factually incorrect or fabricated.
L
Large Language Model (LLM)
Large Language ModelsA neural network trained on vast amounts of text, capable of understanding and generating human language — the technology behind tools like ChatGPT.
M
Machine Learning (ML)
Machine LearningA branch of AI where systems learn patterns from data rather than following explicitly programmed rules, improving their performance as they see more examples.
Model
Artificial IntelligenceThe trained system that results from a machine learning process — the output that actually makes predictions or generates content once training is complete.
N
Natural Language Processing (NLP)
Natural Language ProcessingA field of AI focused on enabling computers to understand, interpret, and generate human language.
Neural Network
Deep LearningA machine learning model loosely inspired by the structure of the brain, made up of layers of connected nodes that learn to recognize patterns in data.
P
Predictive Analytics
Data AnalyticsThe use of historical data, statistics, and machine learning to forecast future outcomes or trends.
Prompt Engineering
Prompt EngineeringThe practice of crafting inputs to an AI system — especially an LLM — to reliably get useful, accurate, and relevant outputs.
R
Reinforcement Learning
Machine LearningA machine learning approach where a system learns by trial and error, receiving rewards or penalties based on the actions it takes.
Retrieval-Augmented Generation (RAG)
AI AgentsA technique that improves an AI model's responses by first retrieving relevant information from an external source, then using it to generate a more accurate, grounded answer.
S
Sentiment Analysis
Natural Language ProcessingA natural language processing technique that determines the emotional tone — positive, negative, or neutral — expressed in a piece of text.
Supervised Learning
Machine LearningA machine learning approach where a model learns from labeled examples — data paired with the correct answer — to make predictions on new, unseen data.
T
Token
Large Language ModelsA unit of text — often a word or part of a word — that a language model processes; the basic building block LLMs use to read and generate language.
Training Data
Machine LearningThe dataset used to teach a machine learning model to recognize patterns and make predictions; the quality and scope of training data directly shapes what a model can do.
U
Unsupervised Learning
Machine LearningA machine learning approach where a model finds patterns or groupings in data without labeled examples to learn from.
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